In today’s
competitive scenario, UI/UX of software, mobile app or a website is as
important as its functionality. No matter how useful the features are, but if
it is not user friendly, it won’t be successful. UI/UX increases user
satisfaction as well as the conversions, and above all it ensure success of the
application being developed. The user interface is the key that make users
engaged with your business. The more complicated the business logic of your
website or web application, the greater the need for a functional user
interface.
The UI component of a
mobile application enhances the overall look and feel of the app, majorly
determining how the application is presented to its users. On the other hand, a
good UX largely determines the impact and ease of application usability for its
customers. Maintaining an effective user experience results in increased trust
and user satisfaction towards the brand. UX routinely improves the
applicability and effectiveness of the application through continuous research
regarding the target market, industry, user’s need and many other crucial
factors.
For any application
to be successful in the real world, the company needs to provide the end-users
with an engaging and efficient User Friendly Experience. It lets the
organization achieve better business goals by building a diligent brand name,
improving its reputation, and generating increased user traffic and business
revenues. A good user experience is a win-win situation for both sides of the
business flow. Below few reasons why we should give importance to UI/UX :
· Customer
Attraction & Acquisition
Successful user
experience and design provides a competitive advantage. They will likely
overtake price as key brand differentiators that attract new users. Great
enterprise UI/UX is more than just effective product design – it’s good
business.
· Customer
Retention
By building an
application that’s beautiful and intuitive, more people will want to use it,
and more importantly continue using it. In this digital world, customer
retention is increasingly important as competition grows with every
technological advancement.
· Decreasing
Support Cost
If an application is
not designed properly, there will be an increased need for training,
documentation, and support later, which translates into higher costs. An app
that is intuitive and easy to use puts less stress on both employees and the
bottom line.
· Increased
Productivity
Better user
experience leads to productivity improvements. When you consider the increased
productivity over the number of users and hours of day each user is active, the
financial impact is readily apparent – and substantial.
With rapid change in
technology, it is becoming important for companies to embrace UI/UX design –
not as a one-time event, but as a continuous practice of a long-term business
strategy.
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